Accessibility Statement
We're committed to making our website accessible to everyone.
At Firas Store, we believe that everyone should have equal access to our products and services. We are committed to ensuring digital accessibility for people with disabilities and continually improving the user experience for all visitors to our website.
We strive to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards to ensure our website is accessible to people with a wide range of disabilities and assistive technologies.
Our Accessibility Features
We've implemented various features to make our website more accessible.
Screen Reader Support
Our website is optimized for popular screen readers including JAWS, NVDA, and VoiceOver with proper semantic HTML and ARIA labels.
Keyboard Navigation
All interactive elements can be accessed and operated using keyboard controls. Tab through the page to navigate and use Enter or Space to activate elements.
Color Contrast
We maintain sufficient color contrast ratios throughout our website to ensure text is readable for users with visual impairments.
Alternative Text
All images include descriptive alternative text so screen reader users can understand image content.
Clear Language
We use clear, simple language and provide context for complex terms to make our content easier to understand.
Responsive Design
Our website adapts to different screen sizes and works with browser zoom up to 200% without loss of functionality.
Standards and Guidelines
Our website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more usable for everyone.
We follow these key principles:
- Perceivable: Information and user interface components must be presentable to users in ways they can perceive
- Operable: User interface components and navigation must be operable
- Understandable: Information and the operation of the user interface must be understandable
- Robust: Content must be robust enough to be interpreted reliably by a wide variety of user agents, including assistive technologies
Compatible Assistive Technologies
Our website is designed to be compatible with the following assistive technologies:
- Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
- Screen magnification software
- Speech recognition software
- Alternative input devices
- Browser text resizing and zoom features
- High contrast and dark mode settings
Known Limitations
Despite our best efforts to ensure accessibility, there may be some limitations. We are aware of the following issues and are actively working to address them:
- Some third-party content (social media embeds, payment processors) may not be fully accessible
- Product images provided by manufacturers may lack adequate alternative text
- Some interactive features may require JavaScript to be enabled
We are continuously working to improve these areas and welcome your feedback.
Third-Party Content
Our website may contain content from third-party services such as payment processors, social media platforms, and analytics tools. While we strive to work with accessible third-party services, we cannot guarantee the accessibility of content that we do not directly control.
Our Ongoing Efforts
Accessibility is an ongoing effort. We are committed to:
- Regularly testing our website with assistive technologies
- Training our team on accessibility best practices
- Incorporating accessibility into our design and development process
- Conducting regular accessibility audits
- Responding promptly to accessibility issues reported by users
- Staying current with evolving accessibility standards
Feedback and Contact
We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please let us know:
Email: accessibility@firasstore.com
We aim to respond to accessibility feedback within 5 business days. We will work with you to provide the information, item, or transaction you seek through an alternate communication method that is accessible for you.
This accessibility statement was last updated on October 14, 2025.